Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at the101coast@gmail.com. Please note that returns will need to be sent to the following address: The Coast 250 Mission Ave, Oceanside, Ca 92054

If your return is accepted, we recommend you mail your return with a tracking number for your records. Sale items and Gift Cards are final sale and cannot be returned or refunded. You can always contact us for any return question at the101coast@gmail.com .

Damages and issues
Please inspect your order upon reception.  If the item is defective, damaged or if you receive the wrong item, contact us immediately at the101coast@gmail.com so that we can evaluate the issue and make it right.

Exchanges
If you would like to exchange an item, the fastest option is to return the item you have. Once the return is processed, you can then purchase the new item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at the101coast@gmail.com.